How Accessify is mapping real time accessibility for public events

Attending a music concert, industry conference, or local community festival ought to be an enjoyable experience for every member of the public. However, for millions of individuals navigating mobility challenges or sensory sensitivities, attending public events frequently involves stressful guesswork surrounding physical infrastructure. Missing access ramps, broken elevators, and unannounced staircases can quickly turn an eagerly anticipated outing into an exhausting ordeal. Ena Kapetanovic recognised this persistent barrier in urban mobility and event planning, leading her to found Accessify to eliminate uncertainty. Operating from Sarajevo, the startup provides real-time accessibility insights and route navigation for individuals while equipping venue managers with actionable administrative tools.

The platform functions through a structured workflow designed to assist users at every stage of their journey, starting from initial event discovery. Users can search and filter tailored venue recommendations based on their unique physical requirements, whether they require step-free access, specialised assistive devices, or quiet sensory-friendly spaces. By surfacing verified information about venue entrances, restrooms, seating options, and floor terrain before setting out, Accessify removes friction from social planning. This pre-event clarity gives attendees complete confidence when selecting cultural or professional gatherings, ensuring that personal accessibility needs are fully accommodated from the start.

During transit, Accessify acts as a real-time navigation companion that monitors physical pathways and provides crucial location updates. Structural obstacles such as sudden elevator outages or blocked pedestrian ramps can present major hurdles if encountered without advance warning. The mobile application issues instant notifications regarding unexpected barriers along chosen routes, allowing users to alter their travel pathways effectively and avoid difficult bottlenecks. By continuously tracking urban infrastructure and terrain conditions, the navigation system ensures that individuals can navigate unfamiliar city spaces with complete personal independence and minimal stress.

Crowdsourced community insights form a vital layer of the platform, enabling users to share authentic venue assessments based on their daily lived experiences. App users actively validate existing venue data, submit photographs of specific facilities, and leave detailed reviews regarding physical accessibility conditions. This collective effort ensures that operational data concerning seating arrangements, restroom features, and entrance steepness remains accurate and continuously updated. Instead of relying on static marketing descriptions, eventgoers benefit from a dynamic database maintained by a community of peers who understand the precise details necessary for safe, effortless mobility.

To address accessibility at its root, Accessify also offers a specialised dashboard and analytics suite for event organisers and venue managers. These administrative tools deliver key insights that help businesses meet compliance standards, optimise physical spaces, and welcome broader audiences to their venues. Looking forward, the team is developing direct integrations with major ticketing services including Eventbrite and Ticketmaster to create an end-to-end accessible booking experience. As Accessify prepares to showcase its technology at Web Summit 2026, founder Ena Kapetanovic remains focused on expanding the app to ensure public spaces everywhere are genuinely inclusive.

Find out more at accessifyapp.com